Talk with us: 08 9322 9999 info@janescare.com.au
Mon to Fri: 8:00am-4:00pm

Support Work

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Supported Independent
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NDIS Support Work

Our support workers provide daily living assistance, routine support, personal care and community engagement in safe, structured environments.

Support workers at Jane’s Care deliver practical, person-centred, routine-based daily assistance tailored to participants who benefit from structure, predictability and engaged support.

  • Hygiene and grooming
  • Meal preparation
  • Medication prompts (as permitted)
  • House tasks and organisation
  • Assistance with mobility or transfers
  • Working towards set NDIS goals

Supports include:

Daily Living & Personal Care

Behaviour & Communication Awareness

All staff receive training in:

  • Trauma informed practice
  • Behaviour awareness
  • De-escalation
  • Documentation and communication

Frequently Asked Questions

Are support workers trained in behaviour-aware and trauma-informed practice?

Yes. All support workers receive Behaviour Support training in trauma-informed care, behaviour awareness, de-escalation and documentation standards. Staff are guided by Behaviour Support Practitioners to implement strategies and supports best suited to the participant.

How do you ensure consistency across support workers?

We use structured routines, detailed shift notes and handover processes to maintain continuity and minimise disruption.

Do support workers document each shift?

Yes. All shifts include structured documentation to support transparency, reporting and coordination. Case managers liaise with stakeholders on a weekly, fortnightly or monthly basis.